Frequently Asked Questions

The following questions are often asked and we hope that the answers given will provide you with the information that you need to decide upon your loan or mortgage application.

However, we fully realise that everybody's circumstances are different and that you may have a question that is not listed. This is why, unlike many online organisations, we actively encourage you to pick up the phone and call a qualified adviser. We are there to help you reach the right decision and will try hard to answer your every query. We really do know our stuff and have helped many people to find their mortgage. The service provided is both impartial and free to you and carries no obligation on your behalf.

How do I apply for a mortgage?
Please see our Mortgage Solutions section.             

Is there any Home Owner Loan or Mortgage insurance available?
Mortgages and loans are major financial commitments and to help provide you with peace of mind, it is strongly recommended that you take advantage of the Accident, Sickness and Unemployment insurance plans available with mortgages and loans.

Do I have to send lots of confidential information over the internet?
No. You don't have to send any information over the internet if you do not wish to. At any stage please feel free to call a mortgage or loan adviser. Alternatively, fill in our call me or to receive application details.

Can I get a written quotation?
Yes. When you phone a professional mortgage adviser arrangements will be made, to send you a full quotation which fully complies with the requirements of the Code of Mortgage Lending Practice.

If my mortgage requirements are non standard, can you help?
In most cases. Almost the full spectrum of mortgage products are accessed by this service, including loans for the self-employed, borrowers with County Court Judgements (CCJ's) or an impaired credit record, first time buyers, council tenants purchasing property under the Right to Buy scheme and individuals buying property as an investment. Second Charge Mortgages and Personal Loans can also be arranged. Please phone us for further information.

Where can I find further information about you?
For further information, click About on the top navigation bar. Alternatively email us and we will send you further information or answer any specific queries you may have.

How much will it cost me to apply for a mortgage from this internet site?
The information provided by this service is available entirely free of charge. When you apply for a mortgage, you should expect charges for things such as application fees, valuation reports and so on required by the Lender, which, typically, will be common to any mortgage application. We may charge an arrangement fee this will depend on individual circumstances. These costs will be made very clear to you before you make any commitment for a loan.

Can I send my mortgage requirements to you by email?
Yes that's fine. Please use our email us form.

Can I get information about mortgage products not listed on the web site?
Yes. Call us and an experienced mortgage adviser will be able to help you find the best mortgage product to suit your specific requirements

Do you select products from just a few lenders or from every lender too?
We, constantly monitor every UK lender's mortgage products, which enables us to search, real-time, for the mortgage that is right for you. Click the link to see a list of lenders HOME OWNER (SECURED) LOANS

What can I use the loan for?
You can use the loan for any legal purpose including purchase of a Car, Time Share, Debt Consolidation and Home Improvements, etc

Can I repay my loan early?
Yes. All Lenders allow early payment and either apply a sliding scale, or a rebate in accordance with the Consumer Credit Act.

What happens if I move house?
Lenders upon application may allow the loan to be transferred to the new property depending on your new financial circumstances and value of your new home.

Does it matter how many times I apply for a loan?
Each loan application you make, leaves a track on your credit record. Multiple applications may impair your credit rating

What size personal loans are available?
£5,000 to £100,000 normally available for a maximum repayment term of 25 years. (Please call us for further information).

Bad Credit Terms
Terms used when describing the nature of an adverse credit rating. For definitions of any other terms or descriptions that are confusing, please see the comprehensive glossary on this web site.

What is Adverse Credit?
If a borrower has a history of poor credit usage then this is described as Adverse Credit, Sub Prime or just simply Bad Credit. Poor credit history can include County Court Judgements (CCJ's), bankruptcy, mortgage arrears or any late payments on credit cards, credit arrangements etc.

What is meant by Arrears?
This describes the amount the borrower is behind in his mortgage repayments schedule. The amount is usually measured in either pounds or months.

What is Bankruptcy?
A Corporation, Firm or individual who, via a court proceeding, is relieved from paying all debts once assets have been surrendered to an appointed third party designated by the court.
Find out more....

What is an IVA?
An Individual Voluntary Arrangement (IVA) is a formal agreement between you and your creditors where you will come to an arrangement with people you owe money to, to make reduced payments towards the total amount of your debt in order to pay off a percentage of what you owe Then generally after 5 years your debt is classed as settled.
Find out more....

Our Bankruptcy and IVA Service
The service allows you to settle outstanding debts through active negotiation with your trustees. Time has been taken to perfect a service to meet the requirements of this specialist area where there was previously little or no help available without significant up front costs.
Find out more....

What is a County Court Judgement (CCJ)?
An adverse ruling by a County Court against a person who has not satisfied their debt payments with their creditors. Once the ruling has taken place it will be recorded against the persons credit history and will appear every time a credit search is done for the next seven years.

Will having County Court Judgements (CCJ's) stop me getting a mortgage or loan?
It is generally accepted that if a person has a County Court Judgement against them it will have to be satisfied before they can get a mortgage or loan. This is not strictly true as there are some lenders that specialise in providing mortgages and loans to those with varying degrees of adverse credit, including CCJ's. It is true, however, that such so called "Sub-Prime" lending attracts a higher interest rate

What is meant by the term Default?
Failure of an individual to make payments on a mortgage at the correct time or to not comply with the mortgage companies requirements.

Remember, each online loan application you make leaves a track on your credit record.
Multiple applications may impair your credit rating, so it really does not make sense to keep applying for a personal loan on different web sites, if you keep being turned down. It could be, that you keep selecting, say, the first loan that is suggested to you as being a 'best buy'. This may be offered by a lender that does not accept any adverse credit business. And yet another lender with a different set of criteria might accept your application. In so doing, of course, such lenders tend to offer their loan with a higher interest rate, to reflect their perception of a higher risk of default.

Everyone's circumstances are different and all lenders are not the same.
If you are experiencing difficulty in obtaining the loan that you need, then at least here on this web site, you can make a quick call to the loan helpline.

Frequently Asked Questions